Terms of service

1. Introduction

These Terms and Conditions govern access to, browsing of and purchases made through the Atlantic Mood online store.

Atlantic Mood is a clothing and accessories brand selling online to customers in Spain and other European Union countries. Products on this website are sold by Luisa Rodríguez G., tax ID (NIF) 52481446T, with a postal contact address at C/ Venezuela 2, 36540, Pontevedra, Spain. For questions about the online store, contact us at hola@atlanticmood.es.

By placing an order on our website, you accept these Terms and Conditions. Please read them before completing your purchase. We may update them when necessary for legal, operational or commercial reasons.

2. Products

We aim to provide clear and accurate information about each product, including photographs, descriptions, sizing, composition and other relevant details.

Some visual details, such as a garment's colour, texture or finish, may appear slightly different depending on your screen or device.

All products are subject to availability. If an item becomes unavailable after you place an order, we will contact you as soon as possible to offer a solution or issue a refund.

3. Prices and payment

All prices on the website are shown in euros (€) and include applicable taxes unless expressly stated otherwise.

Any shipping charges will be clearly shown at checkout before you confirm your order.

Atlantic Mood accepts the payment methods available on the website at the time of purchase. Your order is confirmed once checkout has been completed and you have received a confirmation email.

We may update prices, promotions, products or availability when necessary. Changes will not affect orders that have already been confirmed.

4. Shipping

We ship to Spain and other European Union countries.

Delivery times are estimates and may vary according to the destination, carrier, busy periods or circumstances outside Atlantic Mood's control.

Orders of €65 or more may qualify for free shipping when this is indicated on the website.

Once your order has been dispatched, we will send you the information needed to track it, where the shipping service provides tracking.

5. Exchanges and returns

You have 14 calendar days from receiving your order to request an exchange or return.

Items must be returned in perfect condition, unworn, unwashed and with their original labels attached. Items purchased during promotions or sales may also be exchanged or returned within the same period, provided they meet these conditions.

You are responsible for the shipping costs of an exchange or return, unless the item is faulty or Atlantic Mood has made an error.

Once we have received and inspected a return, we will issue the refund to the original payment method.

This policy does not affect any consumer rights granted by applicable law.

6. Faulty or incorrect items

If you receive a faulty item or an item different from the one you ordered, please contact us as soon as possible at hola@atlanticmood.es.

After reviewing the issue, Atlantic Mood will cover the return shipping costs and, as appropriate, arrange a replacement or refund.

7. Use of the website

You agree to use the website lawfully and responsibly, in accordance with applicable law.

You must not use the website in a way that could damage, overload or disrupt it, or use its content for unlawful or fraudulent purposes or in a way that infringes the rights of Atlantic Mood or others.

8. Intellectual property

All content on this website, including photographs, text, designs, graphics, logos, trademarks and other visual elements, belongs to Atlantic Mood or its respective rights holders.

You may not reproduce, distribute, modify or use this content without prior permission.

9. Applicable law

These Terms and Conditions are governed by Spanish law.

Any rights granted to consumers under applicable law remain fully in force.